Frequently Asked
Questions

Call +61 424 605 130, email hello@jsvisuals.com.au, or send the form on our Contact page with the property address or the event details, the shoot or package you're after, and your deadline. We confirm the time and let you know what to have ready on the day.

JS Visuals is based in Sydney, NSW, Australia. Call +61 424 605 130 or email hello@jsvisuals.com.au to check availability for your shoot.

Real estate agents, agencies and vendors marketing properties for sale or rent — plus businesses, organisers and private clients booking functions, events, portraits, video or web work. Media is tailored to suit your branding and marketing requirements.

The cleaner and brighter the rooms, the better the photos. Clear benches and surfaces, open blinds and curtains, turn on the lights and tidy the exterior. Anything that can't be moved on the day can be handled with photo decluttering.

Yes. Our portfolio is on Instagram at @jsvisuals.au, and you're welcome to call or email to ask about a specific type of property or service.

The Standard Shoot is a full set of professionally edited HDR interior and exterior photos of the property — clean, bright and true to life.

The Premium Shoot is a larger set of photos and captures your home in the soft glow of dusk for a stunning visual effect, so twilight photography is part of the shoot.

Every image is professionally edited HDR — interiors and exteriors balanced for clean, bright, true-to-life colour with straight lines. Photo decluttering can be added to any photo, virtual staging adds digital furniture to empty rooms, and AI Edits (Fast Turnaround) is also on our Photos menu — ask when you book.

Yes. Virtual staging adds digital furniture to empty rooms, and photo decluttering removes visual distractions to create a cleaner look — both priced per image when you book.

Yes. Drone photography captures aerial views of the property and the surrounding area, subject to aviation regulations. Drone markups add area highlighting and location markers to showcase nearby amenities and points of interest.

Twilight photography captures your home in the soft glow of dusk for a stunning visual effect — warm interior light against the evening sky. It's part of the Premium Shoot and included in the Premium House Package, and it's the frame that stops buyers scrolling.

Drone markups add area highlighting and location markers to aerial images to showcase nearby amenities and points of interest, so buyers see the location as well as the house. They're included in both Premium Packages.

Drone photography is subject to aviation regulations, so aerial coverage depends on the property's location and the conditions on the day. In the Premium Apartment Package, professional drone photography is included where applicable. We confirm what's possible when you book.

Yes. We draw 2D and 3D floor plans, floorplan + siteplan combinations, 3D renderings and 3D virtual tours — measured on the day of the shoot and delivered alongside the photography.

A 2D floor plan is the classic top-down layout showing rooms and flow. A 3D floor plan presents the same layout with height and furnishings, so buyers can picture the space rather than read it.

A 3D virtual tour lets buyers move through the property room by room online, at their own pace. It sits alongside the photography on the listing and is a strong addition for interstate and time-poor buyers.

Yes. Virtual staging adds digital furniture to empty rooms, and 3D rendering is on our Floor Plan & 3D menu, quoted per project.

Simple walkthroughs, social reels, funky reels, drone marking, virtual staging video and agent intros — cinematic videos that grab attention, showcase every detail, and drive real results.

Every video is quoted on the format and the scope of the shoot. Tell us the property and where the video will run, and we confirm the price when you book.

Yes. Tell us everything the listing needs when you book — photography, drone, video and floor plans are scheduled together, and twilight is captured in the soft glow of dusk. We confirm the plan for your shoot when you book.

A short piece to camera that introduces you or your team, for use on your listings, socials and website. Ask about it when you book your next shoot.

Every shoot is quoted for the specific listing — the size of the property, the services you need and your deadline all shape the price. Call +61 424 605 130, email hello@jsvisuals.com.au or send the contact form with the address and we'll come back with a quote.

The Premium Apartment Package bundles professionally edited HDR images, professional drone photography (where applicable), drone area highlighting and location markers, a detailed floor plan, and media tailored to your agency's branding. The Premium House Package adds twilight photography and a larger photo set. Ask us for a quote and we'll price the right one for your listing.

The Premium Apartment Package suits apartments and units; the Premium House Package suits houses and adds twilight photography and a larger photo set. Not sure? Call +61 424 605 130 and we'll recommend one for your listing.

Yes — package quotes are given including GST, and for individual services we confirm the total, GST included, when you book.

Yes. Website development & design, SEO, portraits and 3D rendering are quoted per project. If you need something outside the standard menu, call or email and we'll quote it.

Yes. We photograph and film functions, corporate events, launches, milestones and community events across Sydney. Coverage is planned around your run sheet and quoted per project — tell us the date, the venue and what the coverage is for.

Yes. Rental Photography covers rental listings — full sets shot and edited to the same standard, priced for the rental market.

Yes. Alongside our photography and video work, JS Visuals offers website development & design and SEO for agencies and businesses, quoted per project.

Yes — end to end. We photograph and film your products, edit the media, design and build the store, integrate payments, and set up the SEO that brings shoppers in. One team handles the whole project, quoted per project.

Yes. Portraits are available for agents, teams and professionals — consistent, professional imagery for your profile, signboards, website and campaigns — quoted per project.

Yes. Media tailored to suit your branding and marketing requirements is part of how we deliver — and it's included in both Premium Packages. Tell us your requirements when you book.

Fast turnaround is part of how we work, and the delivery timeframe for your shoot is confirmed when you book. Tell us your campaign deadline and we'll plan around it.

Finished media comes back ready for the listing, the brochure, the signboard and social. The delivery details for your shoot are confirmed when you book.

Call +61 424 605 130 or email hello@jsvisuals.com.au with the listing address and the images concerned, and we'll sort it out with you directly. See our Refund Policy for details.

Call or email as soon as you can and we'll rebook the shoot. Rescheduling and cancellation terms are confirmed when you book.

Call +61 424 605 130, email hello@jsvisuals.com.au, follow @jsvisuals.au on Instagram, or send the form on our Contact page.